Overcoming governance challenges in the provision of public services like water requires more than simply pinpointing victims and exposing the wrongdoing of corrupt officials. Poor governance certainly has its victims, and those responsible must be held to account. But sometimes, instead of inciting further divisions, the most effective resolution to inadequate service provision is to facilitate dialogue and partnerships between the users and suppliers of services such as water.
Accountability is difficult to achieve when visible and direct relationships do not exist between the user and the supplier. In the TISDA programme’s water sector work, a participatory approach has been adopted to enable a multi-stakeholder exchange around the governance challenges this sector faces.
Last month, TISDA’s approach was put into practice in Kenya where a number of meetings were held between TI-Kenya, water service providers and management boards in Kisumu. To read about the Kiboko Bay Resolutions that came out of these meetings, please follow this link to the TI-Kenya TISDA blog.